Pricing & Availability - Winter 2012
Our shared iDirect service is intended for corporate and institutional users but it is also suitable for residential or small business users in remote locations who require service garantees and VoIP.
It is important to note that the"up to" speeds of other providers only give you an indication of how fast their service can be. It does not tell you how it actually performs on average. Only our iDirect metered service offers minimum and maximum speed guarantees so you know what you're paying for!
| Hardware Description | ||||
| Antenna | Router | Transmitter | Base Cost | Order |
| ASC Signal 1.2m | iDirect 51003 | 3 Watt | $1,1951 |  |
| 4 / 6-Watt | $1,7672 | |
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| ASC Signal 1.8m | $2,4762 | |
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| ASC Signal 2.4m | 10 / 12 Watt | $8,2862 | |
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1 Price reflects activation rebate based on Pro 3-Watt service plan with 24 month agreement. 3-Watt plan rebates are as follow: Lite: $200, Med: $300, Pro: $400; 2 Price reflects activation rebate based on Pro 4-Watt service plan with 24 month agreement. 4-Watt plan rebates are as follow: Lite: $500, Med: $600, Pro: $700.3 Router is refurbished, has been fully tested and comes with a 12 month warranty.
For parts and accessories, please visit our online catalog.
| Business Service Plans | |||
| 3-Watt Business Service Plans | Lite 3-Watt | Med 3-Watt | Pro 3-Watt |
| Monthly Fee with Static IP | $179 | $239 | $299 |
| Max Down / Up speeds | 1.5Mbps/256kbps | 1.5Mbps/256kbps | 2.04Mbps/384kbps |
| Min Down / Up speeds (CIR) | 256kbps/64kbps | 320kbps/96kbps | 384kbps/128kbps |
| Monthly Quota | 2GB Combined | 4GB Combined | 6GB Combined |
| 4-Watt Business Service Plans | Lite 4-Watt | Med 4-Watt | Pro 4-Watt |
| Monthly Fee with Static IP | $529 | $599 | $1199 |
| Down / Up speeds (up to, burst mode) | 2.50Mbps/512kbps | 2.5Mbps/640kbps | 2.5Mbps/768kbps |
| Down / Up speeds (CIR Guarantee) | 512kbps/160kbps | 512kbps/192kbps | 640kbps/256kbps |
| Monthly Quota | 8GB Down, 2GB Up | 12GB Down, 3GB Up | 24GB Down, 6GB Up |
Voice over IP (VoIP) is guaranteed to work with all of the above service plans. One hour VoIP service consumes approximately 0.012GB of traffic on your monthly quota.
| High Bandwidth Service Plans | |||
| 3-Watt High Bandwidth Service Plans | Lite 3-Watt | Med 3-Watt | Pro 3-Watt |
| Monthly Fee with Static IP | $179/mth | $239/mth | $299/mth |
| Max Down / Up speeds | 2.5Mbps/384kbps | 2.5Mbps/512kbps | 3Mbps/640kbps |
| Min Down / Up speeds (CIR) | 512kbps/128kbps | 640kbps/256kbps | 768kbps/384kbps |
| Monthly Quota | 1GB Combined | 2GB Combined | 3GB Combined |
| 4-Watt High Bandwidth Service Plans | Lite 4-Watt | Med 4-Watt | Pro 4-Watt |
| Monthly Fee with Static IP | $529/mth | $599/mth | $1199/mth |
| Down / Up speeds (up to, burst mode) | 4.0Mbps/768kbps | 4.5Mbps/1.02Mbps | 6.09Mbps/1.5Mbps |
| Down / Up speeds (CIR Guarantee) | 1.02Mbps/512kbps | 1.5Mbps/640kbps | 2.04Mbps/768kbps |
| Monthly Quota | 4GB Down, 1GB Up | 7.5GB Down, 1.5GB Up | 12GB Down, 3GB Up |
Video Conferencing (VC) can achieved at rates of 128kbps of up & 128kbps of down traffic over the satellite network. One hour of Video Conferencing will consume approximately 0.12GB of up & down traffic on your monthly quota.
Additional information
Maximum Speeds: Achieving max speeds depends on what is being uploaded / downloaded, time of the day and the performance of your equipment and the global Internet.
Committed Information Rate (CIR): This is the speed that is guaranteed to be available at all times for streaming applications (such as VoIP, etc.). Several variables can affect your connection speed such as: number of concurrent connections on your LAN, QoS priorities, and overall network congestion. You can expect the ability to receive 110% of the stated CIR speeds or more at least 90% of the time. A 1.80m or 2.40m dish and more powerfull BUC may be required to achieve stated CIR speeds in remote locations.
Monthly Quota: If you exceed your monthly quota, you may opt to pay for overages or be remain on a flat rate and be throttled to compensate for the excess usage. The level of the throttle is relative to excess, according to our iDirect fair access policy (FAP). Our download to upload ratio for Pro service plans is 4:1. This ratio can be adjusted to 1:1 of 1:4 for a slight rate increase if you need more upload capacity with your service.
Performance: Ping times will be between 650ms and 800ms. This is due to the distance between geostationary satellites and the Earth (35,000km). Higher upload speeds are available based on your service level, but ping times will not change.
IP addresses: A static IP address is offered with all service levels. This type of address can be accessed from the outside to remote-login to your computer or to establish a virtual tunnel (VPN) and other specialized connections. Blocks of 5 ($35/mth) or 13 ($70/mth) IP addresses are also available.
Installation: Cost depends on location (geographical) and type of installation (flat root, inclined roof, wall, post, etc.). Note that you must have a clear line of sight to the South in order to install a V-Sat system.
Early termination: $2,000 or the amount owing until the ends of the term, whichever is less for any service terminated prior to the end of the 24 month term.
Vacation mode / suspension of service: Available for $30/month, 15 day minimum notice required. Vacation months do not count towards the completion of the service term.
Hosting & related services: We offers professional web and other internet services hosting services through its sister company, Corporate Hosting, from $9.99/mth.