Making & Receiving Calls
Our VoIP routers offer 2 or more telephone lines to which you can connect any standard telephone (wired, wireless, etc.) or an office PBX system.
Making Calls
To make calls, pick up the phone and dial as you would from a phone in your home country.If you have an unlimited calling plan, outgoing calls are free within the specified area. With other calling plans of if you are calling outside the unlimited call area, calls are billed by the minute at extremely low rates.
If your calling plan includes minutes (i.e. 500 minutes), you do not get charged for calls until you run out of minutes, even when calling outside your calling area.
Receiving Calls
To receive calls, we assign Direct Inward Dialing (DID) number - a phone number - to your service from one of 35 available countries. With a phone number in the UK, people will be able to call you as if you were located in the UK. Incoming calls are free.
You can assign more than one incoming phone number to your service, meaning you could have a number in France, in the UK, in Canada and in Brazil assigned to your VoIP phone line.
Calling Plans
We offer over 40 different calling plans, starting at only $9.99/month.
All our calling plans mean you get:
- Low cost calls anywhere in the World.
- Unlimited incoming calls with a phone number from your home town or country*.
- 13 calling features at no extra cost (voice mail, caller ID, etc.).
- No startup costs & no yearly engagement.
- Online account management.
Equipment
If you need no more than 2 lines, we offer a 2-line VoIP router that also serves as an Internet router - it connects to your satellite, cable, ADSL modem or to your LAN effortlessly.
For users that require more than 2 lines, we offer a 4-line VoIP router that features 3 standard office lines (FXS ports with tonality) and 1 line for incoming calls (FXO port), to access the router from outside the office via the local telco.
If you require more lines, we also have a 16 line VoIP router, available upon request.
Features
The following features are included with every calling plan:
- Call Blocking - Determine the calls you receive by assigning telephone numbers to an 'accept' or 'reject' list and by blocking anonymous calls
- Call Forwarding - Forward calls to the telephone number of your choice (such as your home phone, cell phone, or office) or to VoiceMail.
- Call Return - Call the telephone number of your last incoming call without having to dial the number manually.
- Call Waiting - Accept an incoming call while you are already on a phone call by placing the first call on hold and connecting to the other caller.
- Caller ID - View the telephone number of the person who is calling you before you pick up the telephone. Plus, choose when you want to display your identity to those you are calling.
- Do Not Disturb - Block all incoming calls for a specified period of time.
- Reach Me - Direct your incoming calls to as many as five different phone numbers.
- Redial - Connect with the last person you called -- even if the line was busy or if your call was unanswered.
- Remote Feature Management - Update your calling feature settings from any touch-tone telephone.
- Service Interruption Forwarding - Forward your calls to another number or to VoiceMail in case of a failure.
- Speed Dial - Store up to 99 telephone numbers for quick and easy dialing.
- 3-Way Calling - Add a third person to an existing phone call so you can speak with two people simultaneously.
- VoiceMail - Allow callers to record voice messages when you are unavailable to answer their calls and then listen to the messages at a later time from any phone or your computer.
- Account Balance Announcement - A brief announcement before your call is connected tells you how much talk time you have remaining.
- Calling Card Option - Extend your VoiceLine service to any phone by using your account as a calling card.
- Language Selection - Indicate your language preference for the VoiceLine prompts and instructions that are played to you on the phone.
*: There may be a surcharge to get a local phone number in some countries.