Pricing & Availability

Our shared iDirect service is intended for corporate and institutional users but it is also suitable for residential or small business users in remote locations who require service guarantees and VoIP.

It is important to note that the"up to" speeds of other providers only give you an indication of how fast their service can be. It does not tell you how it actually performs on average. Only our iDirect metered service offers minimum and maximum speed guarantees so you know what you're paying for!

Hardware Description
Antenna	Router	Transmitter	Base Cost	Order
ASC Signal 1.2m	iDirect Evolution X1	3 Watt	$9751
	iDirect Evolution X1 / X3	6-Watt	$1,7252
Prodelin 1.8m			$2,4452
Prodelin 2.4m		12 Watt	$8,5502

^1,2 Price reflects activation discount in consideration for entering into a 24 month service agreement.

For parts and accessories, please visit our online catalog.

Services Plans

The following are sample plans available on our iDirect platform.

Contact us for more pricing & service options that will suit your needs!

Voice over IP (VoIP) is guaranteed to work with all of the above service plans. One hour VoIP service consumes approximately 0.012GB of traffic. Video Conferencing (VC) can achieved at rates of 128kbps of up & 128kbps of down traffic over the satellite network. One hour of Video Conferencing will consume approximately 0.12GB of up & down traffic

We offer a VoIP profile built for our VoIP service to ensure good VoIP performance on our Unlimited plans.

We can provide dedicated service in any 256k increment from Nunavut to Southern Argentina via 3 different spacecrafts. If you are a corporation or a Government entity with locations spread throughout the Americas, you can use your dedicated bandwidth to feed multiple sites. Each site would receive his share of bandwidth and/or quota based on QoS rules you determine.

Additional information

Maximum Speeds: Achieving max speeds depends on what is being uploaded / downloaded, time of the day and the performance of your equipment and the global Internet.

Committed Information Rate (CIR): This is the speed that is guaranteed to be available at all times for streaming applications (such as VoIP, etc.). Several variables can affect your connection speed such as: number of concurrent connections on your LAN, QoS priorities, and overall network congestion. You can expect the ability to receive 110% of the stated CIR speeds or more at least 90% of the time. A 1.80m or 2.40m dish and more powerful BUC may be required to achieve stated CIR speeds in remote locations.

Monthly Quota: If you exceed your monthly quota, you may opt to pay for overages or be remain on a flat rate and be throttled to compensate for the excess usage. The level of the throttle is relative to excess, according to our iDirect fair access policy (FAP).

Performance: Ping times will be between 650ms and 800ms. This is due to the distance between geostationary satellites and the Earth (35,000km). Higher upload speeds are available based on your service level, but ping times will not change.

IP addresses: A static IP address is offered with all service levels. This type of address can be accessed from the outside to remote-login to your computer or to establish a virtual tunnel (VPN) and other specialized connections. Blocks of 5 ($35/mth) or 13 ($70/mth) IP addresses are also available.

Installation: Cost depends on location (geographical) and type of installation (flat root, inclined roof, wall, post, etc.). Note that you must have a clear line of sight to the South to install a V-Sat system.

Early termination: $2,000 if you have more than 12 month left on your service Term or $1,000 if you have less than 12 months left on your service Term.

Hosting & related services: We offers professional web and other internet services hosting services through its sister company, Corporate Hosting, from $9.99/mth.