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Questions
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Answers
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| What is the warranty on a new system? |
We provide a 1 month exchange warranty and a 1 year parts & labour warranty with all systems sold. |
| How is the picture and sound quality? |
Star Choice uses the Digicipher II format to broadcast picture and sound.
Digicipher II delivers a great picture and sound, as long as channels are allocated enough bandwidth. Through its Anik satellite, Star Choice can deliver as much bandwidth as required by all channels, offering an unprecedented picture & sound quality.
Star Choice offers true High Definition Television (HDTV) via the Anik F2 satellite. For this service, you need a Star Choice HD receiver (DSR505, DSR530).
In conclusion, the picture and sound quality delivered by Star Choice and other satellite systems beats hands down, the quality delivered by cable and off-air television. In addition, the absence of "noise" in the picture allows for unprecedented quality in VCR recording.
For more details on Star Choice, visit the introduction page.
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| What about multichannel viewing and slave receivers? |
If you would like to watch more than one channel at a time on multiple TVs, you will have to add more satellite receivers to your installation.
When you add a second (slave) receiver to your system, this unit can be added to your Star Choice account and receive all the programming you are subscribed to.
Your Star Choice dish can hook be connected to up to 4 receivers (a DSR530 requires 2 lines).
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| Can I watch a movie on one channel and tape something on another channel at the same time? |
Yes, you can record a movie and watch something else at the same time, provided you have DSR530 receiver. |
| Do I have to hookup my satellite receiver to the phone line? |
If you plan to order Pay-Per-View service through the interactive services offered on your remote control, the answer is yes.
If you are using slave receivers, Star Choice will ask that you connect all receivers to the same phone line. This is to ensure that all receivers are located in the same house.
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| Why do I have to wait for my system to be installed in order to order the programming? |
This is because when your system is "activated", a signal is sent to your receiver, through the satellite. If your system is not installed, you will not receive the signal and your receiver will miss the "hit". |
| My DSR 530 is out of warranty and the hard disk drive failed. Can I replace it myself? |
Yes, provided you have the following:
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