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E-mail Policy:
 Being informed is the only way to make a good buying decision so if there's anything you would like to know that is not covered on this site, please e-mail us.
Due to the amount of legitimate e-mail questions we receive everyday, we will not answer questions about topics extensively covered in this website (e.g. "What channels can I receive with this system").
Frequently Asked Questions
Please read our Questions & Answers pages to see if your question is already covered on the web site!
Telephone Hours:
 Our telephone hours are from 10:00AM to 5:30PM, Monday to Friday, Eastern Standard Time.
Contact Information:
| Online Form: |
You can send us your questions with the form below.
(we guarantee a response if the question is relevant) |
| E-mail: |
To avoid spam, please use the form below or call us!
(we guarantee a response if the question is relevant) |
| Toll Free: |
Our toll free number is 1 866 27-KUSAT (58728) |
| Phone: |
Our number in Canada is (514) 276-7997 |
| Fax: |
You can fax us anytime at (514) 276-3434 |
| Address: |
New Address (1st of May 2006):
(come and visit us!)
6696 Parc Ave.,
Montréal QC H2V 4H9
CANADA
Lattitude: +45.5283 (North)
Longitude: -73.6119 (West)
Click on the address to open a map in Google Maps!
Note: Any merchandise returned to the above address without an RMA authorization number may be refused and returned to the sender!
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Feedback & Question Form
- Please write in French or English
- Veuillez écrire en anglais ou en français
- If you are inquiring about pricing and availability of a particular system or receiver, follow these links:
- Star Choice - http://www.kusat.com/sc/
- Bell ExpressVu - http://www.kusat.com/ev/
- Pansat and FTA equipment - http://www.kusat.com/mpeg2/
- Besides these systems, we carry hundreds of parts and accessories for satellite reception (and transmission). Unless otherwise noted, everything we carry is in stock. If an item is out of stock, you will be notified once the order is placed.
- If you want to know the cost of one or more item(s) delivered to your door, you may create an account free of charge and enter your address & other shipping information to calculate the complete cost of placing an order (including taxes and shipping).
- Go to http://www.kusat.com/catalog/
(or click on  for any of the items listed on our website)
- Select the item(s) you would like to order and click on
- One your cart contains what you need, click on
 .
- Create an account if you do not already have one.
- Before you confirm any order, the system will calculate taxes & shipping.
(you may then cancel the order or proceed if you are ready to buy)
- Note: The information you submit to create your account is confidential and it will not be used for any other purposes than shipping your order, should you decide to confirm it. We do not share our client information with anyone!
- If you would like to modify the status of an online order, please call us @ 1-866-27-KUSAT between 9:30AM and 5:30PM EST and speak to one of our team member to make sure your request is handled before the order is processed!
- For all other questions and inquiries, please use the form below. You may also use the form below if you are a dealer and would like to inquire about quantity pricing of some of the items we carry.
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