Pricing & Availability - Spring 2013
*: Regular price: $399.
**: Varies based on province and region.
***: Installation price may vary based on distance and type of installation (installation may not be free due to distance and type of installation).
|Service||Basic||ProPlus||Elite||Elite Plus||Elite Premium|
|Download speeds up to (burst mode)||1 Mbps||1.6 Mbps||2 Mbps||3 Mbps||5 Mbps|
|Upload speeds up to (burst mode)||128 kbps||250 kbps||300 kbps||300 kbps||300 kbps|
|Daily Usage Threshold (see Fair Access Policy)||200 MB||425 MB||500 MB||500 MB||500 MB|
|Email accounts||5 / 2GB each||10 / 2GB each|
|IP Address||NAT, 1 Static IP for $9.99/mth, 5 Static IP for $24.99/mth|
Prices are in Canadian dollars and do not include taxes. Kusat can not and will not be responsible for the administration or performance of any of the above mentioned service levels with the end user. As an end user, you will have to refer to your service provider (Xplornet) to change service level or for performance issues!
*: Kusat offers professional web and other internet services hosting services through its sister company, Corporate Hosting. Please contact us if you require such services (independently from your internet via satellite service).
Performance: Ka-Band internet offers maximum download and upload speeds based on your service level. Speeds fluctuate and there are no minimum speed guarantees. Ping times are on average 800ms. This is due to the distance between geostationary satellites and the Earth (35,000km). Higher upload speeds are available with more expensive service levels, but ping times will not change.
Non-public IP address: A non-public IP address is an address in the form of "192.168.0.x". This type of address can only be accessed from within your local area network and computers or routers with such an address can not be accessed from the outside (but you can access anything you want on the internet). A public IP address is an address in the form of 66.201.x.x. This type of address can be accessed from the outside to remote-login to your computer or to establish a virtual tunnel (VPN) and other specialized connections. HughesNet is offered with a non-public IP address. A public IP address can be added for $10/mth.
Service Levels: Not all service levels are created equal! Select the service level that will work best in the type of environment you're in: If you only use 1 or 2 computers with this service, a Level 1 or Level 2 subscription should be sufficient. If you run 3 or more computers with this service, consider a Level 3 or Level 4 subscription! Kusat can not and will not be held responsible for any service and/or performance related issues once your Ka-Band system is installed and is properly pointed to the satellite.
Seasonal Service: You can put your system on hold anytime you want. A fee of CAN$25/mth will be charged to your account for every month that the service is on hold while you are still under contract. If you are NOT under contract, you will only be charged CAN$4.95 for every month that the service is on hold (or $0 if you do not require an email address). You will also be charged CAN$25 when you re-activate your account.
Gaming: Due to the nature of internet via satellite (higher ping times of over 700ms due to the distance of the satellites from the Earth), Ka-Band is not recommended for online games that require low ping times (<150ms for example).
Fair Access Policy: There is no monthly quota or limit on your usage of this service, but abuse will lead to the downgrade of the performance of your Ka-Band account. The Fair Access Policy attempts to prevent a minority of users (usually around 10% of all users) from using a disproportionate share of the network. When abuse is identified (i.e. non-stop downloading from the internet), the user responsible for this abuse will see the performance of his service drop to 10% of his normal performance. This downgrade of service will be lifted within an hour if the abuse stops. See our FAP page for more info.
System Requirements: All you need to take advantage of this service is a computer with networking capabilities and an RJ-45 Ethernet port. It is recommended your computer has a Pentium III or better processor with sufficient RAM, Hard Drive Space and other requirements to run Windows 2000 or Windows XP smoothly. This service is also compatible with Mac, Linux and all other flavors of Operating Systems that support networking and have an RJ-45 Ethernet port. You can also share your connection within the house with a wired or wireless router but too many computers connected to the same Ka-Band service could hurt the performance of your system.