Spaceways's Fair Access Policy
To ensure fair Internet access for all Spaceway subscribers, Spaceway maintains a Fair Access Policy (FAP). This policy establishes an equitable balance in Internet access for Spaceway subscribers. Hughes assigns a download threshold to each service plan that limits the amount of data that may be downloaded during a typical day. A small percentage of subscribers who exceed this limit will experience a temporary reduction of speed.
Hughes allows unlimited downloading between the hours of 3AM and 7AM, Eastern Standard time.
The Fair Access Policy is straightforward. Based on an analysis of customer usage data, Hughes has established a download threshold for each of the Spaceway service plans that is well above the typical usage rates. Subscribers who exceed that threshold will experience reduced download speeds for approximately 24 hours.
During this recovery period, the Spaceway service may still be used, but speeds will be slower. Web browsing, for example, will be significantly slower than subscribers’ normal browsing experience. Subscribers will return to normal download speeds after the recovery period as long as they minimize their bandwidth-intensive activities. If they continue these activities during this recovery period, reduced download speeds may continue beyond 24 hours.
|
Threshold |
Basic Lite & Basic |
200 MB |
Pro |
300 MB |
Pro Plus |
425 MB |
Elite |
500 MB |
Elite Plus & Elite Premium |
500 MB |