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Shaw Direct Installation guide

Kusat Shaw Direct elliptical dish self installation guide.

Kusat Shaw Direct 75cm Assembly guide.

Reset Procedures

You can always perform a SOFT RESET on your Shaw Direct receiver by holding the POWER button on the front panel of the receiver until the unit shuts off and performs a soft reset (takes about 1mn).

This will fix most Guide (EPG) related issues and other non-critical issues.

To perform a HARD RESET on the 205/305/315/401, follow this procedure:

  • Confirm that you are getting a good signal.
    (green dish logo on the front of the receiver or Option 6-3).
  • Press Option 6-7-7-8.
  • Wait 30 seconds.
  • Turn on your receiver and set it to channel 284 for 1 minute.
  • Set your receiver to channel 299 and call Shaw Direct for a rehit.
  • You will have to call Shaw Direct for a rehit, so only do this procedure if all else fails.

This should reset all functions, including your authorization status.

To perform a HARD RESET on the 207/317/500HD/505HD/530HD, follow this procedure:

  • Set the receiver to channel 299.
  • Option 6-4-9-8-8-6.
  • Reset the receiver.
  • Wait 2mn, make sure the receiver is on Ch. 299 and is receiving a signal.
  • You will have to call Shaw Direct for a rehit, so only do this procedure if all else fails.

Ebno reading on the DSR505HD and DSR530HD

  • The DSR500 Does not have the same diagnostic screens as previous receivers.
  • Hit options 6-4-9-7-7, press enter on the first block and go to screen B.

Reset recording (and other) function(s) on DSR530

  • Remove the AC power
  • Remove BOTH LNB coax lines
  • Reconnect AC power
  • Allow unit to reboot, it will take an extra 2 minutes as it resets to its default software
  • Remove AC power
  • Connect both LNB coax lines
  • Restore AC power, enjoy TV again
  • Leave on 299 overnight and unit should re-target or download latest software overnight

Provider ID

If you are in Option 6-1-3 and you would like to confirm that you are on the correct signal (Shaw Direct on Anik F1), enter the Provider ID "4128". This should yield a green confirmation with the "A4" satellite ID

DSSR530 Reset/Troubleshooting Procedure

If your DSR530 is acting up, try the following procedure to get rid of any software/bad data on the hard disk problems:

  1. Make sure there is at least 6" of clearance above the DSR530 as it requires more ventilation space than a regular receiver. Enclosed cabinets, etc. may not give it enough space to ventilate properly.
  2. Unplug the AC power cord from the back of the receiver then, disconnect both cables coming from the satellite dish (there are 2 cables). Leave all three cables disconnected for 2 or 3 minutes.
  3. Connect the satellite cables first (it does not matter which goes where as long as they are both connected to the satellite inputs of the receiver) and re-connect the AC power cable.
  4. Give the unit 5 to 10minutes to boot. Go to menu 6-4, then hit 9-8-8 to access a hidden menu. Select 6 to perform a Master Reset and opt to erase the hard drive content as well.
  5. It may take 5 to 10mn for the unit to come back online. At this point, you will need to contact Shaw Direct or your dealer for a REHIT to re-activate the main tuner. Once the main tuner is re-activated, the Trip Counter in Option 6-4-3-3 should show a positive number (3, 5, 7, etc.).
  6. You can wait a couple of minutes and perform the following action to re-activate the second tuner: Go to channel 299 (you should already be there) and hit RECORD to record 1 minute of the preview channel. After 1 minute, hit STOP and go to Options 5 to Delete the recording. Now go to Options 6-4-7 to confirm that you are getting a Signal and Ebno signal for Tuners 1 and 2 (prior to doing this, only Tuner 1 will show a signal and Ebno value).

To activate the second tuner after a master reset and a rehit:

  1. From channel 299, go to channel 300
  2. Hit RECORD.
  3. As the channel is being recorded (you will see the "red" clock on the front of the unit), go to channel 299.
  4. After 2mn, go to OPTIONS 9 (DVR Events) and STOP the recording.
  5. Leave the recording on the hard disk for at least 24 to 48hrs (before deleting it).
  6. Go to Options 6-4-7.
  7. You should get comparable signal and level for tuners 1 and 2.

Locating F1/F2 with a Free-to-Air receiver

If you are or if your installer is more familiar with Free-to-Air reception, here's something you can do to locate Anik F1 and Anik F2 on the Shaw Direct elliptical dish: Use an FTA receiver to lock on some of the few Mpeg-2 DVB carriers present on Anik F1 or Anik F2. Using the Shaw Direct elliptical dish (60cm or 75cm):

  • Set 22KHz to "0" on your FTA receiver if you are trying to lock on Anik F1 Mpeg-2 DVB carriers.
  • Set 22KHz to "22Khz/On" on your FTA receiver if you are trying to lock on Anik F2 Mpeg-2 DVB carriers.
  • The L/O should be set to 10750 (Standard on most FTA receivers).
  • You can use any of the outputs of the Quad LNBF (they're all the same).

Here are some of the Mpeg-2 DVB frequencies available on Anik F1 and Anik F2:

Sat    Pos FRQLO FRQIF SYMB POL
------ --- ----- ----- ---- ---
ANIKF1 107 11902 1152  5859 H
ANIKF1 107 11911 1161  5859 H
ANIKF1 107 11919 1169  5859 H
ANIKF1 107 11933 1183  5859 H
ANIKF1 107 11941 1191  5859 H
(all Anik F1 DVB carriers are OCCASIONAL)

Sat    Pos FRQLO FRQIF SYMB POL
------ --- ----- ----- ---- ---
ANIKF2 111 11709 0959 9000 V
ANIKF2 111 11815 1065 6260 V
ANIKF2 111 11830 1080 7300 V
ANIKF2 111 11847 1097 5700 V
ANIKF2 111 11860 1110 10000 V
ANIKF2 111 11923 1173 8138 V
ANIKF2 111 11980 1230 5858 V
(some of these may also be occasional)

If you are a professional installer, you may want to consider a Spectrum Analyzer if you do not already have one.

Shaw Direct Elliptical Dish