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Shaw Direct Installation guide

Kusat Shaw Direct elliptical dish self installation guide.

Kusat Shaw Direct 75cm Assembly guide.

DSR600/DSR605/DSR630 Reset Procedure

You can always perform a SOFT RESET on your Shaw Direct receiver by holding the POWER button on the front panel of the receiver until the unit shuts off and performs a soft reset (takes about 1mn). Always contact us prior to performing a hard reset. If you have to perform a hard reset as a last resort, follow this procedure:

  • Hit the Options button at the bottom of your remote (next to 0)
  • Hit 4
  • Hit 9-8-8 (hidden menu)
  • Hit 6 (Reset)
  • Wait for the rest procedure to be complete
  • Contact us for a rehit

Map Status (Q3 2012):

  • If your LNBF is an xKu, your Map Status should be 525-4323* (advanced line up).
  • If your LNBF is a Quad LNBF, your Map Status should be 526-4322* (advanced line up).

*:The first 3 digits may change depending on number of channels provided by Shaw.

Software Version (Q3 2012):

  • Effective Q3 2012, the software version on your DSR6XX series receiver should be 7.33

DSR207/209/317/505HD/530HD Reset Procedure

You can always perform a SOFT RESET on your Shaw Direct receiver by holding the POWER button on the front panel of the receiver until the unit shuts off and performs a soft reset (takes about 1mn).

This will fix most Guide (EPG) related issues and other non-critical issues.

To perform a HARD RESET on the 207/209/317/500HD/505HD/530HD, follow this procedure:

  • Set the receiver to channel 299.
  • Option 6-4-9-8-8-6.
  • Reset the receiver.
  • Wait 2mn, make sure the receiver is on Ch. 299 and is receiving a signal.
  • You will have to call Shaw Direct for a rehit, so only do this procedure if all else fails.

To perform a HARD RESET on the DSR600 / DSR605 / DSR630

  • Go to Option 4
  • Access a hidden menu by pressing 9-8-8
  • Select Option 6: "Erase all data", Click "Yes" to confirm
  • The system will reboot.
  • Contact us for a signal refresh.

Reset recording (and other) function(s) on DSR530

  • Remove the AC power
  • Remove BOTH LNB coax lines
  • Reconnect AC power
  • Allow unit to reboot, it will take an extra 2 minutes as it resets to its default software
  • Remove AC power
  • Connect both LNB coax lines
  • Restore AC power, enjoy TV again
  • Leave on 299 overnight and unit should re-target or download latest software overnight

DSSR530 Reset/Troubleshooting Procedure

If your DSR530 is acting up, try the following procedure to get rid of any software/bad data on the hard disk problems:

  1. Make sure there is at least 6" of clearance above the DSR530 as it requires more ventilation space than a regular receiver. Enclosed cabinets, etc. may not give it enough space to ventilate properly.
  2. Unplug the AC power cord from the back of the receiver then, disconnect both cables coming from the satellite dish (there are 2 cables). Leave all three cables disconnected for 2 or 3 minutes.
  3. Connect the satellite cables first (it does not matter which goes where as long as they are both connected to the satellite inputs of the receiver) and re-connect the AC power cable.
  4. Give the unit 5 to 10minutes to boot. Go to menu 6-4, then hit 9-8-8 to access a hidden menu. Select 6 to perform a Master Reset and opt to erase the hard drive content as well.
  5. It may take 5 to 10mn for the unit to come back online. At this point, you will need to contact Shaw Direct or your dealer for a REHIT to re-activate the main tuner. Once the main tuner is re-activated, the Trip Counter in Option 6-4-3-3 should show a positive number (3, 5, 7, etc.).
  6. You can wait a couple of minutes and perform the following action to re-activate the second tuner: Go to channel 299 (you should already be there) and hit RECORD to record 1 minute of the preview channel. After 1 minute, hit STOP and go to Options 5 to Delete the recording. Now go to Options 6-4-7 to confirm that you are getting a Signal and Ebno signal for Tuners 1 and 2 (prior to doing this, only Tuner 1 will show a signal and Ebno value).

To activate the second tuner after a master reset and a rehit:

  1. From channel 299, go to channel 300
  2. Hit RECORD.
  3. As the channel is being recorded (you will see the "red" clock on the front of the unit), go to channel 299.
  4. After 2mn, go to OPTIONS 9 (DVR Events) and STOP the recording.
  5. Leave the recording on the hard disk for at least 24 to 48hrs (before deleting it).
  6. Go to Options 6-4-7.
  7. You should get comparable signal and level for tuners 1 and 2.

Locating F1/F2 with a Free-to-Air receiver

If you are or if your installer is more familiar with Free-to-Air reception, here's something you can do to locate Anik F1 and Anik F2 on the Shaw Direct elliptical dish: Use an FTA receiver to lock on some of the few Mpeg-2 DVB carriers present on Anik F1 or Anik F2. Using the Shaw Direct elliptical dish (60cm or 75cm):

  • Set 22KHz to "0" on your FTA receiver if you are trying to lock on Anik F1 Mpeg-2 DVB carriers.
  • Set 22KHz to "22Khz/On" on your FTA receiver if you are trying to lock on Anik F2 Mpeg-2 DVB carriers.
  • The L/O should be set to 10750 (Standard on most FTA receivers).
  • You can use any of the outputs of the Quad LNBF (they're all the same).

Here are some of the Mpeg-2 DVB frequencies available on Anik F1 and Anik F2:

Anik F1, Standard 10.750 L/O LNBF Anik F1, xKu 10.073 L/O LNBF (0KHz)
  • Using analyzer or FTA receiver set to 10.750 L/O
  • Using analyzer or FTA receiver set to 10.750 L/O
Sat    Pos FRQLO FRQIF SYMB POL
------ --- ----- -
---- ---- ---
ANIKF1 107 11902 1152  5859 H
ANIKF1 107 11911 1161  5859 H
ANIKF1 107 11919 1169  5859 H
ANIKF1 107 11933 1183  5859 H
ANIKF1 107 11941 1191  5859 H
Sat    Pos FRQLO FRQIF SYMB POL
------ --- ----- -
---- ---- ---
ANIKF1 107 12579 1829  5859 H
ANIKF1 107 12588 1838  5859 H
ANIKF1 107 12596 1846  5859 H
ANIKF1 107 12610 1860  5859 H
ANIKF1 107 12618 1868  5859 H
(all Anik F1 DVB carriers are OCCASIONAL, 4:2:2 video)

Anik F2, Standard 10.750 L/O LNBF Anik F2, xKu 10.750 L/O LNBF (22KHz)
  • Using analyzer or FTA receiver set to 10.750 L/O
  • Using analyzer or FTA receiver set to 10.750 L/O
Sat    Pos FRQLO FRQIF SYMB POL
------ --- ----- -
---- ---- ---
ANIKF2 111 11860 1110 10000 V

Sat    Pos FRQLO FRQIF SYMB POL
------ --- ----- -
---- ---- ---
ANIKF2 111 11860 1110 10000 V

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If you are a professional installer, you may want to consider a Spectrum Analyzer if you do not already have one.

Shaw Direct Elliptical Dish