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Fair Access Policy Rules
To ensure fair Internet access for all HughesNet® subscribers, HUGHES® maintains a Fair Access Policy (FAP). This policy establishes an equitable balance in Internet access for HughesNet subscribers. Hughes assigns a download threshold to each service plan that limits the amount of data that may be downloaded during a typical day. A small percentage of subscribers who exceed this limit will experience a temporary reduction of speed.
Hughes allows unlimited downloading between the hours of 3 am and 6 am, Eastern Standard time.
Explanation:
The Fair Access Policy is straightforward. Based on an analysis of customer usage data, Hughes has established a download threshold for each of the HughesNet service plans that is well above the typical usage rates. Subscribers who exceed that threshold within a 3 hour period will experience reduced download speeds for approximately 24 hours.
During this recovery period, the HughesNet service may still be used, but speeds will be slower. Web browsing, for example, will be significantly slower than subscribers’ normal browsing experience. Subscribers will return to normal download speeds after the recovery period as long as they minimize their bandwidth-intensive activities. If they continue these activities during this recovery period, reduced download speeds may continue beyond 24 hours.
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Threshold |
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Home |
200 MB |
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Home Plus |
375 MB |
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Inet 100 |
425 MB |
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Inet 200 |
500 MB |
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Inet 300 |
1250 MB |
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